Flight cancellations and changes depend on the airline rules and the fare conditions of your ticket. TravX will guide you through the process, confirm the applicable policy for your booking, and handle the change/cancellation request on your behalf—while keeping you updated on any penalties, fees, or refund eligibility.

For urgent travel support, the fastest option is to contact TravX directly so we can assist based on your booking details and available alternatives. If you still need the airline’s direct contact, TravX can provide the correct airline channel for your specific itinerary and ticket type.

Refund eligibility is determined by the airline and the ticket fare rules. TravX will review your booking conditions, explain what is refundable (if applicable), and support you through the refund request process. Timelinesvary by airline and payment method, and TravX will keep you informed until the request is finalized.

Baggage allowance depends on the airline, route, and fare type (and sometimes the traveler’s loyalty status). TravX confirms the baggage details at booking and can re-check them anytime before departure. If you need extra baggage, TravX can advise the best available option based on the airline’s rules for your ticket.

If you request travel insurance, TravX can advise on available options based on your destination and trip type. Coverage, terms, and pricing depend on the insurance provider and the specific policy selected. We’ll help you understand the key differences so you choose a suitable level of protection

Yes. TravX provides round-the-clock support to assist travelers and delegations with urgent changes, disruptions, and on-trip needs. The level of support and the contact channel can vary by your corporate agreement or booking type

TravX manages travel and mobility across flights, accommodation, transfers, and on-ground coordination. We also support MICE and group/delegation logistics—from planning through execution—depending on the scope of your request.

Yes. TravX supports corporate travel management by aligning bookings with your organization’s internal policy and approval flow, and by providing clear documentation that helps teams track and review travel activity.

Yes. TravX supports meetings, incentives, conferences, and group logistics—such as venue coordination, accommodation blocks (where applicable), transportation, and on-ground support—based on the event requirements and destination.

TravX supports corporate billing with clear invoices and organized supporting documents for each booking or trip. Payment and billing